Papillon Home Care. New Romney - Folkestone. Person centric home care
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Call us now on 01797 367625 or email us at


Papillon Home Care provides quality care for the elderly. This could be from one call a week to 24/7. We understand that every elderly person is unique. We aim to form a partnership with our clients to act as their support, to listen to and empathise with their needs and fears.

Physically Disabled

We can provide 24/7 speciality care for clients with physical disabilities, including catheter and colostomy care. We recognise and promote each persons individual choices to enable them to conquer challenges and lead a fulfilling life.

Mental Health Disabilities

Mental health illness has become a more widely recognised and accepted condition suffered by many more people each year. We work on supporting people with challenging needs to maintain good mental health & strengthen their independent living skills.

Speciality Care Needs

Assisting with artificial feeding (peg feed) and changing sterile dressings. Catheter and Colostomy care. Assistance to chronically and terminally ill clients who desire to remain at home. These will be undertaken following appropriate risk assessment and specific training.


Papillon Home Care can provide support with personal care such as bathing/showering, teeth and hair care, getting dressed or undressed and getting in and out of bed.

We can help with meal preparation, domestic help and shopping. We can escort you on outings such as a GP visit or the hairdressers. Maybe a trip out to the seaside, garden centre or just for a coffee with a friend. We can take you to any place of significance to you.

Mission Statement

To support and enrich the lives of our clients by offering a unique and individual care plan to enhance the value, quality and dignity of their lives.

To be the most responsive and respected care and training provider in the community.

To be an employer that encourages and supports staff to maximize their potential in a safe compassionate and motivational environment.

Home care for Folkestone and the surrounding areas
About Pappilon Home Care

Home Care Services

We provide an extensive list of services to assist with each client’s individual needs such as short term re-enablement support following a hospital stay, an illness or any injury. We also provide personal care such as showering, bathing and any support with medication.

About Pappilon Home Care

Aims & Objectives

To ensure our clients are at the centre of what we do. We aim to provide the very best care that is safe and responsive to our client’s individual needs. Our staff are always polite, friendly and courteous and take pride in ensuring clients are treated with dignity and respect their right to privacy.

About Pappilon Home Care

Why Choose Papillon

We have over 60 years’ experience between us. We offer a confidential and friendly approach to providing care. We are Ester ambassadors. We are passionate about person centre care for our clients and professional development for our staff.

About Papillon Home Care

Papillon Home Care was incorporated in February 2018 by Mary Harvey, an award winning home care registered manager and UK Care Awards finalist. Our ethos is to deliver person centered home care, to listen to clients, their family, friends and our staff, offering support to enhance health and wellbeing.

The name Papillon is a tribute to the late Mrs Papillon, who was a headstrong, amazing and inspirational woman who Mary cared for.

People are at the heart of everything we do

People are treated with dignity and respect

People are safe from any form of abuse

To embrace new ideas and innovation

Diversity and individuality is embraced

Everyone’s rights, privacy, confidentiality choices and independence are recognised always

Skills and experiences are recognised, with the ability for influence on the present

Papillon Home Care Ltd are registered with the Care Quality Commission (CQC)

Care Quality Commission

If you would like a free no obligation assessment of how Papillon Home Care can help you or a loved one call us now on 01797 367625 or contact us to arrange a visit.