Complex Care Services
At Papillon Home Care, our care teams provide in-home support for individuals with complex medical needs and chronic or long-term health conditions, enabling them to live comfortably and independently in their homes while managing health conditions and improving their quality of life. Complex care is also known as continuing care.
Who is complex care for?
Anyone living with a long-term, progressive illness or injury can benefit from complex care.
Our specialist complex care services are entirely flexible. We can provide short or long-term care, from a few weekly calls to multiple daily calls. We have extensive experience caring for a wide variety of conditions and disabilities, including the following:
- Catheter care and stoma care
- Peg feeding care
- Learning disability care
- Mental health conditions care
- Neurological conditions care
- Multiple sclerosis MS
- Myalgic Encephalomyelitis ME
- Motor Neuron Disease MND
- Parkinson's care
- Multiple sclerosis care
- Cerebral palsy care
- Stroke recovery care
- Acquired brain injury care
- Spinal injury care
- Leg wraps
- Epilepsy
- Diabetes
- End of Life care
Benefits of home support:
Improved Quality of Life: Allows individuals to live comfortably and independently in their familiar surroundings.
Reduced Hospital Admissions: A well-organised care plan can help manage health and social challenges, reducing the risk of complications and unnecessary hospital admissions.
Empowerment: Supports individuals to grow their independence and fulfil their potential.
Respite for Families: Provides essential respite, advice, and support for parents and advocates.
Personalised Care: Care plans are tailored to the individual’s needs and preferences.
Papillon Home Care offers bespoke complex care services to clients with various needs, from heartfelt companionship and support with light domestic tasks to specialist care and tailored support for different medical conditions. Our complex home care services are holistic, flexible and beneficial for those with ongoing needs.
For more information on our care services and to see how we can help you or your loved one, contact our team:
Call: 01303 255785
Email: hello@papillonhomecare.com
Funding complex care needs
The local clinical commissioning groups (CCGs) typically determine eligibility for NHS-funded continuing care.
To be eligible for NHS Complex Healthcare, an individual’s primary need must relate to their health. If their primary reason for needing care relates to their health, the NHS is responsible for providing these care needs. A complex medical condition requiring significant intervention and ongoing support will likely be assessed as requiring complex care. This also applies to end-of-life (or palliative) care if the condition deteriorates rapidly.
For those not eligible for NHS-funded care, funding may be available through the social care budget, which is managed and arranged by local authorities (councils). Social care benefits are ‘means tested’ (i.e. an individual’s personal financial circumstances are assessed), and local authorities are permitted to charge for services they arrange or provide (or ask for a contribution to the cost).
