We understand that discussions and decisions around someone needing elderly care is not always an easy thing to talk about and can be highly emotional. The process of looking for care can also feel overwhelming – especially if it’s the first time you have had to think about it. At Papillon Home Care, we want to help you make an informed choice that is right for all those involved.
Initial Conversations
The first step is to have a conversation with your loved one to find out what support they may need. Some people can feel negative towards the thought of needing some support or someone entering their home, keep the conversation positive, word it as a benefit for them and about how this will help and improve their daily lives.
Try the get an idea of what tasks they might need support with i.e dressing, washing, medication, meal preparation etc.
After an initial conversation, you may wish to arrange a discussion with your local authority to decide on the level of care you or your relative may need. Alternatively, one of the Papillon Home Care team would be happy to meet with you to give you a free care assessment.
Choosing the right care setting
Once you understand the care and support requirements, you then need to think about the best elderly care setting, this could be a care home or home care. We understand that, where possible, most people would prefer to stay living within their own home. Getting a little extra support at home is a good step to introduce the idea of care slowly. It also works out as great value for money, as it is a fraction of the cost of most residential care options.
Benefits of care at home:
- A persons home can become their safe bubble and provide special memories, for some people, moving to a new environment may cause emotional stress and discomfort.
- There may be a support network nearby of friends and family and social aspects in the local community which they enjoy.
- People tend to be more independent within their own home, the layout, location of items are familiar.
Things to think about when choosing a care provider
Does the care provider have CQC (Care Quality Commission) registration and are you able to view it?
Papillon Home Care is registered with the CQC. We received a Good rating in all areas. Our full report can be read on www.cqc.org.uk.
Do they have references you can check?
Along with the testimonials on our CQC report, we are happy to provide reference and reviews from clients and workers on the service we provide.
What training is provided to the care workers?
Our staff receive intensive elderly care training plus regular updates, we provide training on things such as basic first aid, medication management, food hygiene, manual handling, plus specialist training in Dementia care, Autism, Mental Health and more.
Do they have insurance?
Papillon Home Care are fully insured to provide Domiciliary Care Services, this includes:
- Employers’ Liability
- Public Liability
- Professional Indemnity
How often is the care package reviewed?
Our Care Co-ordinators will regularly discuss your care package with you, we are able to adapt quickly to any changing needs, such as a fall, decline in health or additional support following a hospital stay.
At Papillon Home Care, we work with you to create a care package to support your individual needs. We will visit your/your loved one and discuss the care and support requirements, your likes and dislikes and build a support package to help promote your independence where possible, but offering the care you need to live a fulfilled life.
Contact us today for free care assessment.
